Lean Six Sigma deployment in BFSI sector : synthesising and developing customer value creation models
Pankaj M. Madhani
| Year of publication: |
2018
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|---|---|
| Authors: | Madhani, Pankaj M. |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 11.2017/2018, 3, p. 272-314
|
| Subject: | lean | Six Sigma | Lean Six Sigma | LSS | banking | financial services | insurance | BFSI | customer value creation | Qualitätsmanagement | Quality management | Lean Management | Lean management | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Finanzdienstleistung | Financial services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011966943