Lean thinking to change healthcare organisations : a case study to reduce waste and redesign services
Year of publication: |
2014
|
---|---|
Authors: | Aggogeri, Francesco |
Published in: |
European journal of cross-cultural competence and management. - Olney, Bucks : Inderscience Enterprises, ISSN 1758-1508, ZDB-ID 2503646-4. - Vol. 3.2014, 3/4, p. 196-211
|
Subject: | lean thinking | lean service | healthcare services | simulation model | discrete event simulation | plan do check act | PDCA | Ishikawa diagram | oncology department | Lean Management | Lean management | Gesundheitsversorgung | Health care | Simulation | Lean Production | Lean production | Gesundheitswesen | Health care system | Organisatorischer Wandel | Organizational change | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management |
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