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Constructs of quality in higher education services
Sunder M., Vijaya, (2016)
Using lean Six Sigma methodology to empower students for executing departmental initiatives
Ozelkan, Ertunga C., (2014)
Digitalization of learning resources in a HEI : a lean management perspective
Tay, Huay Ling, (2017)
Using the collaborative improvement model to improve a university hiring process
Waterbury, Theresa, (2010)
A Lean Six Sigma execution strategy for service sectors : what you need to know before starting the journey
Waterbury, Theresa, (2008)