Learning to listen - Best Value is about responding to what users want. Southampton is one of the local authorities running pilot schemes. What lessons have been learned so far?
Year of publication: |
1999
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Authors: | Merrick, Neil |
Published in: |
Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 1999 (19.03.), p. 22-23
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