Leveraging customer involvement for fueling innovation : the role of relational and analytical information processing capabilities
Year of publication: |
March 2017
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Authors: | Saldanha, Terence J. V. ; Mithas, Sunil ; Krishnan, Mayuram S. |
Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 41.2017, 1, p. 267-286
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Subject: | Digital innovation | customer involvement | information technology | relational information processing capability | analytical information processing capability | business value of IT | Informationstechnik | Information technology | Innovation | Betriebliches Informationssystem | Business intelligence system | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Beziehungsmarketing | Relationship marketing | Informationsmanagement | Information management | Informationsverhalten | Information behaviour |
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