Line, line, everywhere a line : cultural considerations for waiting-line managers
Graham Gillam; Kyle Simmons; Donald Stevenson; Elliott Weiss
| Year of publication: |
2014
|
|---|---|
| Authors: | Gillam, Graham ; Simmons, Kyle ; Stevenson, Donald ; Weiss, Elliott N. |
| Published in: |
Business horizons. - Amsterdam : Elsevier, ISSN 0007-6813, ZDB-ID 222663-7. - Vol. 57.2014, 4, p. 533-539
|
| Subject: | Queues | Waiting | Line management | Global business | Cultural considerations | Customer service | Warteschlangentheorie | Queueing theory | Interkulturelles Management | Cross-cultural management | Unternehmenskultur | Corporate culture | Kundenservice | Mittleres Management | Middle management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010400521