Linking quality cititzenship to process design : a quality management perspective
Year of publication: |
2014
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Authors: | Mellat-Parast, Mahour |
Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 52.2014, 18 (15.9.), p. 5484-5501
|
Subject: | quality citizenship | quality management | corporate social responsibility | stakeholder theory | process design | internal quality results | Qualitätsmanagement | Quality management | Stakeholder | Corporate Social Responsibility | Corporate social responsibility | Produktqualität | Product quality | Prozessmanagement | Business process management | Dienstleistungsqualität | Service quality |
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