Living and working with service robots : a TCCM analysis and considerations for future research
Arne De Keyser and Werner H. Kunz
| Year of publication: |
2022
|
|---|---|
| Authors: | De Keyser, Arne ; Kunz, Werner H. |
| Subject: | AI | Artificial intelligence | Chatbot | Conversational agent | Robotics | Service encounter | Service robots | Künstliche Intelligenz | Roboter | Robot | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-12-2021-0488 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012880722