Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Irene Gil Saura, Maria Eugenia Ruiz Molina and David Servera Francés
| Year of publication: |
2008
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|---|---|
| Authors: | Gil Saura, Irene ; Ruiz Molina, Maria Eugenia ; Servera Francés, David |
| Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 18.2008, 5, p. 495-510
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| Subject: | Lieferantenmanagement | Supplier relationship management | Einzelhandel | Retail trade | Logistik | Logistics | Betriebliches Informationssystem | Business intelligence system | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Spanien | Spain |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003806239