Logistics service provider performance evaluation based on different perceptions in the reverse supply chain
Tarsila Rani Soares de Vasconcelos, Marcele Elisa Fontana
| Year of publication: |
2023
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|---|---|
| Authors: | Vasconcelos, Tarsila Rani Soares de ; Fontana, Marcele Elisa |
| Published in: |
International journal of logistics systems and management : IJLSM. - Genève [u.a.] : Inderscience Enterprises, ISSN 1742-7975, ZDB-ID 2204294-5. - Vol. 45.2023, 1, p. 67-87
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| Subject: | third party logistics provider | service performance | perception | fuzzy SERVQUAL-RL | Logistikunternehmen | Logistics provider | Lieferkette | Supply chain | Performance-Messung | Performance measurement | Fuzzy-Set-Theorie | Fuzzy sets | Dienstleistungsqualität | Service quality | Betriebliche Kreislaufwirtschaft | Reverse logistics | AHP-Verfahren | AHP approach | Outsourcing | Logistik | Logistics |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJLSM.2023.130968 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014318053