Management Control as an Employee Resource: The Case of Front-line Service Workers
| Year of publication: |
2004
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|---|---|
| Authors: | Rosenthal, Patrice |
| Published in: |
Journal of management studies : JMS. - Oxford : Blackwell, ISSN 0022-2380, ZDB-ID 2424976. - Vol. 41.2004, 4, p. 601-622
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