Management of quality vis-a-vis quality of management in the Asia-Pacific region: A conceptual analysis
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|Authors:||Korukonda, Appa Rao|
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 15.1998, 8-9, p. 892-906
Korukonda, Appa Rao, (2008)
Beyond Teams and Empowerment: A Counterpoint to Two Common Precepts in TQM - It has seemingly been an article of faith that total quality management required the use of teams and the empowerment of employees. But was this based on empirical evidence? A literature review plus case studies of companies adopting TQM suggest not. Indeed, it can be argued that teams and individual empowerment are ...
Korukonda, Appa Rao, (1999)
Watson, John G., (1995)
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