Management perception of the link between product quality and customers' view of product quality
| Year of publication: |
1996
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|---|---|
| Authors: | Waller, Matthew A. ; Ahire, Sanjay |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 16.1996, 9, p. 23-33
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