Managing customer and organizational complexity in sales organizations
Year of publication: |
2014
|
---|---|
Authors: | Schmitz, Christian ; Ganesan, Shankar |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 78.2014, 6, p. 59-77
|
Subject: | sales management | salesperson performance | customer complexity | organizational complexity | job demands-resources theory | Verkaufspersonal | Salespeople | Verkauf | Selling | Beziehungsmarketing | Relationship marketing | Komplexitätsmanagement | Complexity management | Komplexe Systeme | Complex systems | Verhalten in Organisationen | Organizational behaviour |
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