Managing online touchpoints for a consistent customer experience : cases from fashion retailing
| Year of publication: |
2021
|
|---|---|
| Authors: | Salvietti, Giada ; Ieva, Marco ; Ziliani, Cristina |
| Published in: |
The art of digital marketing for fashion and luxury brands : market spaces and marketplaces. - Cham, Switzerland : Palgrave Macmillan, ISBN 978-3-030-70323-3. - 2021, p. 365-395
|
| Subject: | Beziehungsmarketing | Relationship marketing | Mode | Fashion | Textilhandel | Textile distribution | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing |
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