Managing opportunistic consumer returns in retail operations
Mehmet Sekip Altug, Tolga Aydinliyim, Aditya Jain
| Year of publication: |
2021
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| Authors: | Altug, Mehmet Sekip ; Aydinliyim, Tolga ; Jain, Aditya |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 67.2021, 9, p. 5660-5678
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| Subject: | consumer returns | newsvendor | operations/marketing interface | retail | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Beschwerdemanagement | Complaint management | Lagerhaltungsmodell | Inventory model | Lagermanagement | Warehouse management | Lieferkette | Supply chain | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2020.3777 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012650145