Managing the co-creation of accessible and inclusive family recreation retail encounters : a critical incident analysis
Year of publication: |
2024
|
---|---|
Authors: | Cerdan-Chiscano, Monica ; Darcy, Simon |
Subject: | Critical incident analysis | Encounters | Families with children with disabilities | Recreation retail | Shopping mall | Value co-creation | Einkaufszentrum | Shopping center | Einzelhandel | Retail trade | Kinder | Children | Konsumentenverhalten | Consumer behaviour | Behinderte | Disabled persons | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality | Tourismusregion | Tourism destination |
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