Market surveillance for effective consumer protection in the EU : the role of market surveillance authorities and their cooperation : at a glance

The original full study examines the role of market surveillance and its cross-border cooperation, taking into account key developments at EU and Member State level, as well as factors such as the rise of e-commerce and the COVID-19 pandemic. The main objectives of the study are structured around four main areas, starting with an analysis of the EU market surveillance framework, followed by the identification of key gaps and challenges in EU market surveillance, including the growth of e-commerce and product traceability concerns. Next, cross-border cooperation in market surveillance is examined, as well as the extent of cooperation with and among customs authorities from the perspective of external border control. The study concludes with a set of policy recommendations corresponding to the four main areas analysed in depth.