Measurement mania - Have performance indicators gone too far? Few in number and properly constructed they can be a useful guide to action, but they now seem to have become a substitute for thought
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Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 2000 (17.11.), p. 30
Comment: Tripe from the top - The Cabinet Office's Performance and Innovation Unit is at the very peak of government, and its pronouncements carry the appropriate degree of gravitas. Why then do its reports read like a farrago of meaningless slogans?
Garrett, John, (2001)
Garrett, John, (2000)
Garrett, John, (1980)
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