Measurement of tourist hotels' productive efficiency, occupancy, and catering service effectiveness using a modified two-stage DEA model in Taiwan
Year of publication: |
2014
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Authors: | Huang, Chin Wei ; Ho, Foo Nin ; Chiu, Yung-ho |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 48.2014, p. 49-59
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Subject: | Data envelopment analysis | Productive efficiency | Service effectiveness | Two-stage model | Tourist hotel | Taiwan | Data-Envelopment-Analyse | Hotellerie | Hotel industry | Technische Effizienz | Technical efficiency | Effizienz | Efficiency | Produktivität | Productivity | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality | Theorie | Theory |
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