Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Eojina Kim, Liang (Rebecca) Tang, Robert Bosselman
| Year of publication: |
August 2018
|
|---|---|
| Authors: | Kim, Eojina ; Tang, Liang ; Bosselman, Robert |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 74.2018, p. 85-98
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| Subject: | Innovativeness | Restaurant innovativeness | Customer perceptions | Scale development | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Innovation | Messung | Measurement | Wahrnehmung | Perception | Innovationsmanagement | Innovation management | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2018.02.018 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011924613