Measuring effectiveness of ticketing services of public transportation
Govind Nath Srivastava and Harsh Purohit
| Year of publication: |
2021
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|---|---|
| Authors: | Srivastava, Govind Nath ; Purohit, Harsh |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 40.2021, 1, p. 23-46
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| Subject: | ticketing services | commuter satisfaction | ridership behaviour | public transportation | e-ticketing | mobile ticketing | smart card | Delhi Metro | Öffentlicher Nahverkehr | Local public transport | Öffentlicher Verkehr | Public transport | Dienstleistungsqualität | Service quality | Preismanagement | Pricing strategy | Pendelverkehr | Commuting | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2021.117645 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012693127