Measuring hotel performance: Using a balanced scorecard perspectives’ approach
| Year of publication: |
2013
|
|---|---|
| Authors: | Sainaghi, Ruggero ; Phillips, Paul ; Corti, Valentina |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 10742645. - Vol. 34.2013, p. 150-159
|