Measuring port effectiveness : what really determines cargo interests' evaluations of port service delivery?
Year of publication: |
October-December 2015
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Authors: | Brooks, Mary R. ; Schellinck, Tony |
Published in: |
Maritime policy and management : MPM. - London : Taylor & Francis, ISSN 0308-8839, ZDB-ID 750606-5. - Vol. 42.2015, 7/8, p. 699-711
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Subject: | port performance | meansurement | port effectiveness | port management | cargo user criteria |
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