Measuring service quality and patient satisfaction with access to public and private healthcare delivery
Nana Owusu-Frimpong; Sonny Nwankwo; Baba Dason
| Year of publication: |
2010
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|---|---|
| Authors: | Owusu-Frimpong, Nana ; Nwankwo, Sonny ; Dason, Baba |
| Published in: |
International journal of public sector management : IJPSM. - Bingley : Emerald, ISSN 0951-3558, ZDB-ID 616356-7. - Vol. 23.2010, 3, p. 203-220
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| Subject: | Krankenhaus | Hospital | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Großbritannien | United Kingdom |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008698666