Measuring service quality perception of students in business schools
Pradeep Joshi, Suresh Kumar Chadha
| Year of publication: |
2016
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|---|---|
| Authors: | Joshi, Pradeep ; Chadha, Suresh Kumar |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 25.2016, 4, p. 479-507
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| Subject: | service quality | management education | scale development | employability | confirmatory factor analysis | CFA | hierarchical structure | student perceptions | Dienstleistungsqualität | Service quality | Studierende | Students | Betriebswirtschaftsstudium | Graduate business education | Wirtschaftshochschule | Economics department | Faktorenanalyse | Factor analysis | Messung | Measurement | Qualitätsmanagement | Quality management | Führungskräfteentwicklung | Leadership development |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011636628