Measuring the experience of hospitality : scale development and validation
Ruth Pijls, Brenda H. Groen, Mirjam Galetzka, Ad T.H. Pruyn
| Year of publication: |
October 2017
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|---|---|
| Authors: | Pijls, Ruth ; Groen, Brenda H. ; Galetzka, Mirjam ; Pruyn, Ad |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 67.2017, p. 125-133
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| Subject: | Experience | Hospitality | Service | Scale development | Scale validation | Krankenhaus | Hospital | Messung | Measurement | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2017.07.008 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011785179