Measuring the maturity of TQM implementation in services
Year of publication: |
1997
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Authors: | Silvestro, Rhian |
Published in: |
Logistics information management. - Kempston, Bedford : IFS Publ., ISSN 0957-6053, ZDB-ID 1025786x. - Vol. 10.1997, 6, p. 259-263
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Saved in:
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