Method to evaluate and project service quality profiles in health promotion entities in Colombia through multivariate analysis techniques and artificial intelligence
Efrain de la Hoz Granadillo and Tomás José Fontalvo-Herrera, Ludys Lopez-Polo
| Year of publication: |
2024
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|---|---|
| Authors: | Hoz Granadillo, Efraín de la ; Fontalvo-Herrera, Tomás José ; Lopez-Polo, Ludys |
| Published in: |
International journal of process management and benchmarking : IJPMB. - Genève : Inderscience Enterprises, ISSN 1741-816X, ZDB-ID 2205246-X. - Vol. 17.2024, 1, p. 72-88
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| Subject: | ANNs | artificial neural networks | cluster analysis | Colombia | service quality | Dienstleistungsqualität | Service quality | Kolumbien | Künstliche Intelligenz | Artificial intelligence | Neuronale Netze | Neural networks | Clusteranalyse | Cluster analysis | Qualitätsmanagement | Quality management | Gesundheitswesen | Health care system |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPMB.2024.137874 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015064657