//-->
Practical scheduling for call center operations
Dietz, Dennis C., (2011)
F INFORMATION COMMERCE & TECHNOLOGY - Optimal design of a data-offload network - Fe:160
Shortle, John F., (2002)
ARTICLES - U S WEST Implements a Cogent Analytical By following the model's recommendations Model for Optimal Vehicle Replacement for replacing vehicles, the company expects an annual benefit of more than (USD)13 million.
Dietz, Dennis C., (2001)