Mitigating uncertainty for industrial service operations : a multi case study
Year of publication: |
2016
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Authors: | Durugbo, Christopher ; Erkoyuncu, John Ahmet |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 36.2016, 5, p. 532-571
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Subject: | Servitization | Industrial services | Operations risk management and resilience | Risikomanagement | Risk management | Leistungsbündel | Bundling strategy | Industrie | Manufacturing industries | Operationelles Risiko | Operational risk | Risiko | Risk | Dienstleistungsmanagement | Service management |
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