Mobile banking service quality and customer value co-creation intention : a moderated mediated model

Rawa Hijazi

Year of publication:	2022
Authors:	Hijazi, Rawa
Published in:	International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 7, p. 1501-1525
Subject:	Customer engagement \| Customer value co-creation \| Jordan \| Mobile banking \| SDL \| Service quality \| Social presence \| TAM \| Dienstleistungsqualität \| Kundenwert \| Customer value \| Electronic Banking \| Electronic banking \| Kundenintegration \| Customer integration \| Jordanien \| Beziehungsmarketing \| Relationship marketing \| Konsumentenverhalten \| Consumer behaviour \| Innovationsakzeptanz \| Innovation adoption \| Bankgeschäft \| Banking services \| Betriebliche Wertschöpfung \| Value creation \| Kundenzufriedenheit \| Customer satisfaction \| Mobilkommunikation \| Mobile communications \| Service-Dominant Logic \| Service-dominant logic

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/IJBM-01-2022-0004 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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