Mobile technology adoption- Acase study
Acceptance theories have been used in traditional information systems to help predict and explain theiradoption. In recent years, researchers have attempted to find suitable acceptance models to explain adoption ofmobile information systems as well. In this paper we examine the suitability of the adoption criteria of traditionalmodels, UTAUT in particular, for mobile information systems in organizations. Other previously proposed criteriawhich seem to influence the adoption of such systems are also discussed. A case study of an introduction of amobile ordering system in a restaurant is used to achieve these goals. Analysis of the reasons behind individualemployees' decisions to use or reject the mobile device system helps to understand which criteria are likely toinfluence adoption of mobile technology in organizations. As the result of this study, proposed adoption factorssuitable for mobile context include: Effort Expectancy, Performance Expectancy, Facilitating Conditions, Mobility,Trust, and Enjoyment.
|Year of publication:||
|Authors:||Zmijewska Agnieszka ; Lawrence Elaine|
World Scientific and Engineering Academy Society
|Type of publication:||Other|
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