Mobile technology adoption among hotels : Managerial issues and opportunities
Spring H. Han, Jungwoo Lee, Bo Edvardsson, Rohit Verma
| Year of publication: |
2021
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|---|---|
| Authors: | Han, Spring H. ; Lee, Jungwoo ; Edvardsson, Bo ; Verma, Rohit |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 38.2021, p. 1-9
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| Subject: | And infrastructure management | Customer experience | Customer management | Focus group | Luxury hotels | Mobile technology | Operations management | Process design | Provider management | strategic goal | Hotellerie | Hotel industry | Mobilkommunikation | Mobile communications | Beziehungsmarketing | Relationship marketing | Prozessmanagement | Business process management | Innovationsakzeptanz | Innovation adoption | Strategisches Management | Strategic management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tmp.2021.100811 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012591895