Modeling and optimization of a product-service system with additional service capacity and impatient customers
Na Li; Zhibin Jiang
| Year of publication: |
2013
|
|---|---|
| Authors: | Li, Na ; Jiang, Zhibin |
| Published in: |
Computers & operations research : and their applications to problems of world concern ; an international journal. - Oxford [u.a.] : Elsevier, ISSN 0305-0548, ZDB-ID 194012-0. - Vol. 40.2013, 8, p. 1923-1937
|
| Subject: | Leistungsbündel | Bundling strategy | Kapazitätsplanung | Capacity planning | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Warteschlangentheorie | Queueing theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009765518