Modeling consumer distrust of online hotel reviews
Wasim Ahmad, Jin Sun
| Year of publication: |
April 2018
|
|---|---|
| Authors: | Ahmad, Wasim ; Sun, Jin |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 71.2018, p. 77-90
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| Subject: | Distrust | Hotel reviews | Travel websites | Hospitality | Service failure | Attribution | Word-of-mouth | Hotellerie | Hotel industry | Virales Marketing | Viral marketing | Dienstleistungsqualität | Service quality | Website | Konsumentenverhalten | Consumer behaviour | Gastgewerbe | Hospitality industry | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Social Web | Social web | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2017.12.005 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011849560