Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Year of publication: |
2023
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Authors: | Rejikumar G. ; Ajitha, Aswathy Asokan ; Kalpana, P. ; Oumessaoud, Aicha ; Lahlouh, Khaled |
Published in: |
IEEE transactions on engineering management : EM. - New York, NY : IEEE, ISSN 0018-9391, ZDB-ID 160438-7. - Vol. 70.2023, 8, p. 2968-2987
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Subject: | Generic drug quality | patient satisfaction | quality benchmarking | SDG3 | three-way interaction | Arzneimittel | Pharmaceuticals | Produktqualität | Product quality | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction | Generika | Generic drugs | Dienstleistungsqualität | Service quality | Patienten | Patients | Krankenhaus | Hospital | Qualitätsmanagement | Quality management | Ärzte | Physicians | Gesundheitswesen | Health care system | Pharmaindustrie | Pharmaceutical industry | Vertrauen | Confidence |
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