Modeling social services performance : a four-stage DEA approach to evaluate fundraising efficiency, capacity building, service quality, and effectiveness in the nonprofit sector
Alexandra Medina-Borja, Konstantinos Triantis
| Year of publication: |
2014
|
|---|---|
| Authors: | Medina-Borja, Alexandra ; Triantis, Konstantinos P. |
| Published in: |
Operations research in the public sector and nonprofit organizations. - New York, NY : Springer. - 2014, p. 285-307
|
| Subject: | Nonprofit-Organisation | Nonprofit organization | Dienstleistungsqualität | Service quality | Data-Envelopment-Analyse | Data envelopment analysis | Fundraising | Performance-Messung | Performance measurement | Sozialer Dienst | Social services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010415387