Modeling the influence of management control system and ambidextrous behavior on B2B customer relationships : a job demand-resource perspective

Muhammad Irfan and Bilal Ahmad

Year of publication:	2024
Authors:	Irfan, Muhammad ; Ahmad, Bilal
Subject:	Emotional fatigue \| Sales employee resilience \| Sales employee role conflict \| Salesforce control system \| Service recovery performance \| Service–sales ambidexterity \| Verkaufspersonal \| Salespeople \| Beziehungsmarketing \| Relationship marketing \| Organisationale Ambidextrie \| Ambidextrous organization \| B-to-B-Marketing \| Business-to-business marketing \| Arbeitsverhalten \| Work behaviour \| Controlling-Informationssystem \| Management control system \| Emotion \| Verhalten in Organisationen \| Organizational behaviour \| Lieferantenmanagement \| Supplier relationship management

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/JBIM-08-2022-0389 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015080022