Modelling human resources dashboard with balanced scorecard in customer and financial perspective (case study : Sepah Bank)
Mir Mehrdad Peidaie, Mohsen Sadeghimanesh
Year of publication: |
2017
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Authors: | Peidaie, Mir Mehrdad ; Sadeghimanesh, Mohsen |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 26.2017, 4, p. 443-458
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Subject: | human resources dashboard | balanced scorecard | BSC | key performance indicators | KPI | adaptive network-based fuzzy inference system | ANFIS | Balanced Scorecard | Balanced scorecard | Performance-Messung | Performance measurement | Humanressourcen | Human resources | Betriebliche Kennzahl | Financial ratio | Fuzzy-Set-Theorie | Fuzzy sets | Personalmanagement | Human Resource Management |
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