Modelling satisfaction-commitment relationship in developing country context
Johra Kayeser Fatima, Mohammad A. Razzaque, Rita Di Mascio
| Year of publication: |
2016
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|---|---|
| Authors: | Fatima, Johra Kayeser ; Razzaque, Mohammad A. ; Di Mascio, Rita |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 33.2016, 7, p. 985-1001
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| Subject: | Structural equation modelling | Trust | Service quality | Commitment | Satisfaction | Relational benefits | Dienstleistungsqualität | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-01-2014-0013 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011604036