Modelling the clusters of critical success factors of Six Sigma for non-formal service sectors using interpretive structural modelling
Year of publication: |
2015
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Authors: | Talankar, Amol ; Verma, Prakash ; Seth, Nitin |
Published in: |
International journal of six sigma and competitive advantage : IJSSCA. - Olney, Bucks : Inderscience Enterprises, ISSN 1479-2494, ZDB-ID 2164922-4. - Vol. 9.2015, 2/3/4, p. 222-240
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Subject: | CSF | critical success factor | ISM | interpretive structural modelling | Six Sigma | modelling | non-formal service sectors | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Dienstleistungssektor | Service industry | Strukturgleichungsmodell | Structural equation model | Dienstleistungsqualität | Service quality |
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