Modularity and customisation in LSPs' service strategies
Year of publication: |
2013
|
---|---|
Authors: | Rajahonka, Mervi ; Bask, Anu ; Lipponen, Mervi |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 16.2013, 2, p. 174-204
|
Subject: | logistic service providers | LSPs | logistic services | service strategies | modularity | customisation | Logistikunternehmen | Logistics provider | Modularisierung | Modularity | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management | Dienstleistung | Services | Strategisches Management | Strategic management |
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