Monitoring the quality of services in electronic banking
Year of publication: |
September 2016
|
---|---|
Authors: | Jovovic, Radislav ; Lekic, Elvis ; Jovovic, Miroslav |
Published in: |
Journal of central banking theory and practice. - Podgorica, ISSN 1800-9581, ZDB-ID 2673361-4. - Vol. 5.2016, 3, p. 99-119
|
Subject: | electronic banking | electronic services | service quality | models | information technology | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Informationstechnik | Information technology | Computerunterstützung | Computerized method | Electronic Commerce | E-commerce | Bank |
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