More than words : the influence of affective content and linguistic style matches in online reviews on conversion rates
Year of publication: |
2013
|
---|---|
Authors: | Ludwig, Stephan ; Ruyter, Ko de ; Friedman, Mike ; Brüggen, Elisabeth C. ; Wetzels, Martin |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 77.2013, 1, p. 87-103
|
Subject: | Virales Marketing | Viral marketing | Emotion | Sprache | Language | Kaufentscheidung | Purchase decision | Online-Handel | Online retailing | Buchhandel | Book trade |
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