Moving forward and making a difference : research priorities for the science of service
Amy L. Ostrom; Mary Jo Bitner; Stephen W. Brown; Kevin A. Burkhard; Michael Goul ...
| Year of publication: |
2010
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| Authors: | Ostrom, Amy L. ; Bitner, Mary Jo ; Brown, Stephen Walter ; Burkhard, Kevin A. ; Goul, Michael |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 13.2010, 1, p. 4-36
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| Subject: | Dienstleistung | Services | Interdisziplinäre Forschung | Interdisciplinary research | International |
| Extent: | graph. Darst. |
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| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003959014