Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Chiehyeon Lim, Ki-Hun Kim, Min-Jun Kim, Kwang-Jae Kim
| Year of publication: |
March 2019
|
|---|---|
| Authors: | Lim, Chiehyeon ; Kim, Ki-Hun ; Kim, Min-Jun ; Kim, Kwang-Jae |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 13.2019, 1, p. 51-74
|
| Subject: | Service design | Multiple factors | Value creation | Design space | Service representation | Produktgestaltung | Product design | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Betriebliche Wertschöpfung | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-018-0363-z [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011965824