Multichannel banking and customer experience : a literature review of channels as a moderator
Year of publication: |
2022
|
---|---|
Authors: | Verma, Nidhi ; Kaur Ghuman, Mandeep |
Published in: |
Integrating new technologies in international business : opportunities and challenges. - Palm Bay, FL : Apple Academic Press, ISBN 978-1-77188-957-5. - 2022, p. 119-130
|
Subject: | Bankmarketing | Bank marketing | Beziehungsmarketing | Relationship marketing | Multikanalvertrieb | Multichannel strategy |
-
Fridgen, Michael, (2005)
-
Kaufmann, Silvan, (2004)
-
Wettbewerb der Vertriebssysteme : Strategien und Lösungen für das Privatkundengeschäft der Banken
Effert, Detlef, (2004)
- More ...
-
Verma, Nidhi, (2023)
-
Verma, Nidhi, (2006)
-
Tucker, Elissa, (2005)
- More ...