Multichannel integration quality : a systematic review and agenda for future research
Year of publication: |
2019
|
---|---|
Authors: | Hossain, Tasnim M. Taufique ; Akter, Shahriar ; Uraiporn Kattiyapornpong ; Dwivedi, Yogesh K. |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 49.2019, p. 154-163
|
Subject: | Multichannel integration quality | Cross-channel retailing | Service quality | Multichannel system | Thematic analysis | Dienstleistungsqualität | Vertriebsweg | Distribution channel | Qualitätsmanagement | Quality management | Einzelhandel | Retail trade | Bibliometrie | Bibliometrics | Produktqualität | Product quality | Multikanalvertrieb | Multichannel strategy | Konsumentenverhalten | Consumer behaviour |
-
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser Yieth, (2023)
-
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano, (2020)
-
Gao, Mengjia, (2021)
- More ...
-
Akter, Shahriar, (2019)
-
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique, (2020)
-
What omnichannel really means?
Akter, Shahriar, (2021)
- More ...