Museum visitors' heterogeneity and experience processing
Year of publication: |
2019
|
---|---|
Authors: | Ruiz-Alba, José L. ; Nazarian, Alireza ; Rodríguez-Molina, Miguel A. ; Andreu, Luisa |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 78.2019, p. 131-141
|
Subject: | Co-creation | Service experience | Heterogeneity | Segmentation | Consumer behaviour | Konsumentenverhalten | Museum | Kundenintegration | Customer integration | Urlaubsverhalten | Holiday behaviour | Marktsegmentierung | Market segmentation | Experiment | Event-Marketing | Event marketing | Beziehungsmarketing | Relationship marketing |
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